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Frequently Asked Questions
Answer your self storage questions with Silver Creek Self Storage
- What is self storage and how does it work?
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
- How much does self storage cost?
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.
Please contact us if you have any additional questions about renting a unit.
- Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
- What is the best way to pack a unit?
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.
For other helpful packing and organizing tips, check out our storage tips page.
- What are some helpful tips for moving into my unit?
We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.
- Where is Silver Creek Self Storage located?
Silver Creek Self Storage is located at 5878 Silver Creek Valley Road, San Jose, CA 95138.
- Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
- How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
- What does drive-up access mean?
Drive-up access means you can drive your vehicle right to your storage unit. No hallways or elevators to deal with for these units!
- What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
- What type of units do you offer?
We offer climate-controlled storage units that are perfect for weather-sensitive items such as household appliances and artwork. We also have wine storage available.
- What security features do you offer?
We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.
Your Self Storage Questions Answered by Silver Creek Self Storage
The friendly staff at Silver Creek Self Storage has put together a list of answers to our most Frequently Asked Questions (FAQs). For pricing information, check out our rates page.
For help selecting the best unit for your needs, check out our handy size guide. We also provide helpful tips for packing and organizing your unit.
We’re proud to serve the communities of San Jose. If you can’t find an answer to your question, contact our storage professionals.